<aside> 💡 Last Updated: June 23, 2023

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This Privacy Policy (“Policy”) describes how VSLZ Labs Inc. and its affiliates (“VSLZ” “we,” “us” or “our”) may collect, use, share and disclose information, and your choices regarding this information. It is important that you read this Policy, together with any other notice we will provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such personal information and what are your rights.

Applicability of This Policy

This Policy applies to the Sites, Interface and the Services (in each case, as defined in the Terms of Service). We collect information about you when you use our Sites, Interface and/or Services. If you do not agree with the terms of this Policy, it will be prohibited to access or use the Services, the Sites, the Interface or any other aspect of our business. The information we collect are as below:

1. Information collected directly from you

You may provide us with the following information when using our Sites, Interface and/or Services. The information you provide to us may differ depending on the circumstances. For example, these include:

– ID, email address, device information, and records of the issues you experience (to provide customer service), and

When you participate in the information that you disclose is public information. We may store and access it, and it may be read, copied, collected or used by other users without your consent.

2. Information collected automatically

We automatically collect certain information when you are using our Sites, Interface and/or Services. The type of information that we automatically collect may vary, but generally includes:

– Device information (including but not limited to, IP address, device ID, device model, network type, OS version, time zone settings, battery status, screen resolution, etc.),

– Device event information, including crash reports and system activity details (e.g. whether you encountered an error using our services or lost internet access, etc.), and

3. Information collected from third parties

How We Use Information

We use your information in accordance with your instructions, including any applicable terms in the Terms of Service, and as required by applicable law. We may also use the information we collect for:

• Providing Services and Features. We may use the information we collect to provide, personalize, maintain, and improve our products and Services, including as we described in the Terms of Service. This includes using information to:
  1. operate, maintain, customize, measure, and improve our Services, and manage our business;
  2. create and update user accounts;
  3. process transactions;
  4. send information, including confirmations, notices, updates, security alerts, and support and administrative messages; and
  5. to create de-identified or aggregated data.
• Safety and Security. We may use your information to help maintain the safety, security, and integrity of you and our Services, including to:
  1. protect, investigate, and deter against fraudulent, unauthorized, or illegal activity;
  2. monitor and verify identity or service access, combat spam, malware or security risks;
  3. perform internal operations necessary to provide our Services, including to troubleshoot software bugs and operational problems;
  4. enforce our agreements with third parties, and address violations of our Terms of Service or agreements for other products or services; and
  5. comply with applicable security laws and regulations.
• Customer Support. We may use information we collect to provide customer support, including to:
  1. direct questions to the appropriate customer support person;
  2. investigate and address user concerns; and
  3. monitor and improve our customer support responses and processes.
• Research and Development. We may use the information we collect for testing, research, analysis, and product development to improve your experience. This helps us to improve and enhance the safety and security of our Services, improve our ability to prevent the use of our Services for illegal or improper purposes and develop new features and products relating to our Services.
• Legal and Regulatory Compliance. We may verify your identity by comparing the personal information you provide against third-party databases and public records. We may use the information we collect to investigate or address claims or disputes relating to use of our Services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.